Public

Frequently Asked Questions - SIPC

What is a Trusted Contact?

What are inactivity fees?

How can I close my account?

If you recently changed phone numbers, your email or your address, here is where to update your information.

How do I update my phone number, email, or information?

Find your trade confirmations, statements and tax documents.

Where do I find my account documents?

How to Log In to Apex + View Documents Online.

How Do I View My E-Confirm Documents Online?

I need to connect to Mint.

How safe is my money? (SIPC)

How do I keep my account secure?

Why is My Account Out of Sync?

Security is important. Keep your account safe and secure.

How Do I Enable Biometric Authentication?

How to reset your password

What is Buying Power?

Where do I find my account number?

Can I add a beneficiary?

How do I update my mailing address?

Why does my account have a negative balance?

In the event of unauthorized use, we have resources for you.

Protecting your account

Can I have more than one account at Public?

Losing a loved one

How do I connect my Public account to other apps?

Can I re-open my closed account?

Common troubleshooting steps to try

Why didn't I receive instant buying power?

Why haven't I received my 1% match?

How do I view my account history?

Why are my account values blocked out?

My Account

Stocks, ETFs, options, and bonds by Public Investing, member FINRA/SIPC. Crypto trading through Zero Hash, LLC. Treasuries by Jiko Securities, Inc., member FINRA/SIPC. TREASURIES: Not FDIC insured; no bank guarantee; may lose value. Banking services and accounts by Jiko Bank. Information provided is not a recommendation of any securities. All investments involve risk. <b><a href="https://public.com/disclosures" target="_blank" rel="nofollow noopener noreferrer">Full disclosures here</a>.</b>

support@public.com

Public Tax Center

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.