My Account

Oliver avatar Olivia avatar Lauren avatar
20 articles in this collection
Written by Oliver, Olivia, and Lauren

What is Buying Power?

Funds that are ready to be invested!
Olivia avatar
Written by Olivia
Updated over a week ago

How Do I Make My Profile Private?

Update Your Privacy Settings Right on the App
Olivia avatar
Written by Olivia
Updated over a week ago

How Do I View My E-Confirm Documents Online?

How to Log In to Apex + View Documents Online
Olivia avatar
Written by Olivia
Updated over a week ago

Why Can't I Comment/Message in the App?

Olivia avatar
Written by Olivia
Updated over a week ago

Why Don't I Have Buying Power Yet?

Need info on estimated transfer times, viewing your deposits and withdrawals, or understanding when you'll have Buying Power? Read below!
Oliver avatar
Written by Oliver
Updated over a week ago

What Do I Do if I Forget My Password?

Olivia avatar
Written by Olivia
Updated over a week ago

How Do I Find My Account Documents?

Trade Confirmations, Tax Docs, etc.
Olivia avatar
Written by Olivia
Updated over a week ago

How Safe is My Money? (SIPC)

Short answer: super safe.
Olivia avatar
Written by Olivia
Updated over a week ago

How Am I Protected?

In short: we've got your back! 💪
Lauren avatar
Written by Lauren
Updated over a week ago

How Do I Find My Transaction History?

Olivia avatar
Written by Olivia
Updated over a week ago

How Do I Edit My Watch List?

Olivia avatar
Written by Olivia
Updated over a week ago

How Do I Cancel My Account?

Deactivate your Public Account
Olivia avatar
Written by Olivia
Updated over a week ago

How Do I Update My Information?

Need to update your phone, email address, or address?
Lauren avatar
Written by Lauren
Updated over a week ago

Can I Add a Beneficiary?

Reach Out to Our Support Team for More Details!
Olivia avatar
Written by Olivia
Updated over a week ago

How Do I Change My Notification Settings?

Only Get Notified When You Want To
Olivia avatar
Written by Olivia
Updated over a week ago

Why Was My Account Restricted?

FYI - we hate restricting accounts.
Olivia avatar
Written by Olivia
Updated over a week ago

Where Do I Find My Brokerage Account Number?

Olivia avatar
Written by Olivia
Updated over a week ago

How Do I Enable Biometric Authentication?

Security is important! Keep your account safe and secure.
Lauren avatar
Written by Lauren
Updated over a week ago