Public FAQ
Go to Publicsupport@public.com
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Go to Publicsupport@public.com
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My Account
My Account
20 articles
How can I close my account?
What are inactivity fees?
What is a Trusted Contact?
Frequently Asked Questions - SIPC
How do I update my phone number or information?If you recently changed phone numbers, your email or your address, here is where to update your information.
Where do I find my account documents?Find your trade confirmations, statements and tax documents.
I need to connect to Mint.
How safe is my money? (SIPC)Short answer: super safe.
How do I keep my account secure?
Why is My Account Out of Sync?Loading...
How Do I Enable Biometric Authentication?Security is important. Keep your account safe and secure.
How do I reset my password?
What is Buying Power?
Where do I find my brokerage account number?
Can I add a beneficiary?
Why is my account restricted?
How do I cancel my account?
How do I update my mailing address?
Why does my account have a negative balance?
Protecting your accountIn the event of unauthorized use, we have resources for you.
Public FAQ
support@public.com
  • Securities by Open to the Public Investing, member FINRA & SIPC
  • Crypto trading through Bakkt Crypto Solutions, LLC
  • Alts offered by Dalmore Group, LLC, member of FINRA & SIPC
  • Treasuries offered by Jiko Securities, Inc., member FINRA & SIPC
  • TREASURIES:NOT FDIC INSURED; NO BANK GUARANTEE; MAY LOOSE VALUE.
  • Banking services and bank accounts are offered by Jiko Bank
  • Information provided is not a recommendation of any securities.
  • All investments involve risk of loss. Full disclosures here.