My Account

17 articles in this collection
Written by Oliver and Sam

How can I close my account?

Written by Sam
Updated over a week ago

What is a Trusted Contact?

Written by Sam
Updated over a week ago

What are inactivity fees?

Written by Sam
Updated over a week ago

Frequently Asked Questions - SIPC

Written by Sam
Updated over a week ago

Where do I find my account documents?

Find your trade confirmations, statements and tax documents.

Written by Sam
Updated over a week ago

How do I make my profile private?

Update Your Privacy Settings Right on the App

Written by Sam
Updated over a week ago

How safe is my money? (SIPC)

Short answer: super safe.

Written by Sam
Updated this week

How am I protected?

Written by Sam
Updated over a week ago

How do I reset my password?

Written by Sam
Updated over a week ago

What is buying power?

Funds that are ready to be invested.

Written by Sam
Updated over a week ago

Why don't I have buying power yet?

Written by Oliver
Updated over a week ago

Where do I find my brokerage account number?

Written by Sam
Updated over a week ago

Can I add a beneficiary?

Written by Sam
Updated over a week ago

Why is my account restricted?

Written by Sam
Updated this week

How do I cancel my account?

Written by Sam
Updated over a week ago

Account Balances

Why does my account have a negative balance?

Written by Sam
Updated over a week ago

Why can't I withdraw my money?

If you're not sure, just ask us. There's usually a simple reason.

Written by Sam
Updated over a week ago