At Public, we take the security of our community extremely seriously, so we want to give you the best options to keep your account safe. On top of having a unique and strong password, one feature we recommend enabling is Biometric Authentication. With this enabled, you will have to unlock Public with fingerprint, pin code, or facial ID, which keeps your account safe if you ever lose your phone.
To enable Biometric Authentication on your Android app:
Select the 3 lines in the top left corner
Scroll down and select Account Settings in the bottom left
Scroll down to Preferences and select Enable Biometrics
To enable Biometric Authentication on your iOS app:
Select the 3 lines in the top left corner
Scroll down and select Account Settings in the bottom left
Scroll down to Preferences and select Enable FaceID
If you ever have questions, the team is always here for you, so feel free to reach out on the app’s Chat or via email at support@public.com.