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Protecting your account
Protecting your account

In the event of unauthorized use, we have resources for you.

Updated over a week ago

In the event of unauthorized activity, or if your identity has been compromised, please notify our team at right away.

We recommend changing your password and ensuring biometric authentication (fingerprint, facial recognition) on your phone are utilized.

Additionally, we recommend notifying your bank(s), as well as all three credit reporting agencies.

Equifax: 800-525-6285

Experian: 888-397-3742

TransUnion: 800-680-7289

We also recommend contacting the Federal Trade Commission to report identity theft: their website, as well as helpful resources are available here.

An additional step is to report a complaint to Internet Crime Complaint Center, which is the hub for reporting online crime. You may file this on their website here, if this is related to cyber crime, phishing, elder fraud or another form of online identity theft.

Identity Theft step by steps on what to do, from the FTC are available for you.

You can find the FTC form and number here:

Complete the online form or call 1-877-438-4338. Include as many details as possible.

For additional help or resources, we also recommend the following:

FINRA Senior Investors Help Line: 844-57-HELPS

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