We have a few different ways to fund your account so you can get started investing!
Plaid is the nation's largest bank connection provider. They enable you to connect Public with your bank account to make deposits and withdraw settled cash 💸
Read more about how Plaid keeps your financial information safe here 🔒
Manual Linking via Micro Deposits
While Plaid is connected with all major banks and most other financial institutions, if your personal bank is not listed or experiences issues connecting, you can connect your bank account manually through Micro Deposits! 🔬
Our clearing firm, Apex, will send two small test deposits to your bank account (hence, Micro Deposit!) then you'll input the amounts of those two deposits into the Public app. This verifies we have the correct bank account information for you. This process can take 5-7 business days, and once it's complete, you'll be able to make deposits! 💰
When it comes time to withdraw, you will be asked to provide a bank statement to verify that you are the account owner. This is due to industry Anti Money Laundering Regulations, which we follow to the highest degree to keep you and everyone in our community safe 💪
Debit Card Funding
You can also use your Debit Card to fund your Public account! We've worked with Wells Fargo and Braintree (a division of PayPal) to allow Public members to use a linked Debit Card to deposit up to $1,000 into their Public account. Debit Card deposits are awesome because they receive instant buying power!" ⏱️
Please keep in mind that you cannot currently withdraw funds to a debit card. While funding your account with a Debit Card gives you quick access to Buying Power, you will need to have a bank account linked via another method (Plaid or Micro Deposits) in order to withdraw.
If you’d like to learn more about connecting and depositing via a Debit Card, you can check out our FAQ Collection dedicated to Debit Card Funding! 💳
Check or Wire
Lastly, you can always go old school and fund your account by mailing us a check or initiating a wire transfer!
This is a one-time transfer of funds and does not establish a connection with your bank account. If you deposit using this method, you will need to contact email@example.com to withdraw in the same manner OR connect a bank account using Plaid or Micro-Deposits.
Any other questions about funding your account? The team is always here for you, so feel free to give us a shout on the app’s Live Chat or via email at firstname.lastname@example.org! 😁