Connecting your Debit Card to your Public account is super easy, but it is super important that the information on your card matches the information on your Public account.
The first name, last name, and zip code listed on your debit card must match the first name, last name, and zip code on your Public account in order to successfully add your debit card.
If you are unable to link your debit card, please confirm that the name and zip code on your debit card (and associated checking account) match the name and zip code on your Public account. If you need to update your address on your Public account, please contact the Public CX team via live chat in the app.
If you ever have questions, the team is always here for you, so feel free to give us a shout on the app’s Live Chat or via email at firstname.lastname@example.org!