Once Public has ceased its operations in the UK, how can customers in the UK access any important documents related to their Public accounts after Public has ceased to operate in the UK from April 2024 onwards?

UK-based customers can still log-in to the app where they could find important documents in the documents section which is within the Account Settings section of the app. For example, if looking for a tax document, a customer would open the app and follow Account Settings >> Documents >> Tax statements.

We’d like to remind UK customers that log-in via the web platform here is available to UK customers and may be more reliable for document searching. To note, the app will not be available on the iOS or Android app store from May 2024 onwards.

As a UK-based customer, which tax documentation can I retrieve?

Any non-US customers who has bought and sold US-stocks with Public.com are entitled to receiving a tax document called a 1042-S which is prepared by our clearing partners, Apex Clearing Corporation. This document is prepared every year. For accounts with less than $10 in gains, a document is not required as the gains do not meet minimum thresholds.

If you are having trouble finding the documentation you are looking for, please contact support@public.com with your name, date of birth and country from which you downloaded Public, and please specify which document you are looking for.

I can’t access the app or find the documentation within the app?

If you are having trouble finding the documentation you are looking for, please contact support@public.com with your name, date of birth and country from which you downloaded Public, and please specify which document you are looking for. Our support team will assist you.