Can I transfer coins to Public?
Yes, as long as deposits for the coin are supported by Bakkt. If you hold cryptocurrency assets in an external wallet, you can transfer those assets to your Bakkt Crypto account directly in the app or website.
Can I transfer coins out of Public?
Similarly, as long as withdrawals for the coin are supported by Bakkt, you can also send your crypto in your Bakkt account to an external wallet.
What assets are supported for transfer?
For a list of cryptocurrencies that are supported by Bakkt for deposits and withdrawals see here. Public members residing in New York cannot transfer crypto in or out at this time.
How do I initiate the transfer?
Reach out to our Customer Support team to help you get started.
Is there a fee to transfer my crypto?
Public does not charge a fee to transfer your crypto in or out. However, on withdrawals, a network fee will apply (as industry standard). Network fees are payments to network validators for processing transactions. Fees fluctuate based on network congestion and transaction complexity. Fees may be more or less depending on network conditions and the amount of the transfer. In addition to network fees, Bakkt also charges a KYT fee of $0.53, and the KYT fee is incorporated into the network fee.
For help transferring your crypto, please contact Member Support via in-app chat or email at support@public.com.
*New York Members cannot transfer crypto at this time.*
To trade cryptocurrency via the Public mobile app or website, you must first open an account with Bakkt Crypto. All cryptocurrency account, trading, and custody services are provided to you by Bakkt Crypto.
Cryptocurrency services are provided by Bakkt Crypto Solutions, LLC (NMLS ID 1890144) through a software licensing agreement between Bakkt Crypto Solutions, LLC (“Bakkt”) and Public Crypto, LLC. Bakkt is not a registered broker-dealer or a member of SIPC or FINRA. Cryptocurrencies are not FDIC or SIPC insured. Bakkt Crypto Solutions, LLC is licensed to engage in virtual currency business activity and money transmission by the New York State Department of Financial Services. Please ensure that you fully understand the risks involved before trading. See here for Bakkt licenses and disclosures.