We want to make sure our customers fully understand what services Public offers - and what they cost. For a complete view of our fee schedule, click here.
How will I be notified?
Public will do its best to notify you of a fee charge; however, in the event you do not receive a notification, you can also see any fees charged directly in your Account History or on your account statements.
What happens if I don’t have enough cash in my account to cover the fee?
If we have reached out to notify you about the fee, we will first try to deduct the fees from any withdrawable cash you have in your account. Unfortunately, if you do not have enough cash to cover the fees, the fees may cause a negative balance in your account.
What happens if I have a negative balance on my account?
If you see a negative balance, it’s critical to cover the unpaid balance right away by making a new deposit into your brokerage account. If you do not deposit funds, we may have to sell some of your positions to cover the balance.
What should I do if I have questions about a fee?
If you have any questions about fees, please reach out to your Member Support team, using the app’s Chat or by emailing support@public.com.