We definitely understand the importance of feeling safe and secure, especially when using a Finance app. Not only do we meet traditional banking security standards, we exceed them.
Ways we keep your account safe:
We employ Bank-Grade security with AES 256-bit encryption at rest and TLS 1.2 (or newer) to secure data in transit.
Two-Factor Authentication via SMS secures your account so you can only log in with your registered device.
We are a member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org. Our clearing firm Apex has also purchased an additional insurance policy through a group of London Underwriters (with Lloyd's of London Syndicates as the Lead Underwriter) to supplement SIPC protection.
To comply with anti-money laundering regulations, we actively review any outgoing withdrawals that are being sent to a different account than the original depositing account.
Ways you can keep your account safe:
Enable Biometric Authentication (Android) or Security Lock (iOS) to keep your device secure.
Have a strong, unique password that you don't use for any other service.
Monitor and review trade confirmations or account statements as you receive them for accuracy.
Add a Trusted Contact to your account.
If you think your account has been compromised, please notify us immediately at firstname.lastname@example.org. We'll be standing by to help you regain access and secure your account from unauthorized use or fraud.
If you ever have questions, the team is always here for you, so feel free to give us a shout on the app’s Chat or via email at email@example.com.