A cryptocurrency wallet stores the private keys or passwords that are used to access cryptocurrencies and make transactions. They can be anything from a mobile app to a hardware wallet, like a USB drive, or even a paper wallet.

Currently, Public does not offer individual cryptocurrency wallets. We provide cryptocurrency trading through Bakkt Crypto. Your cryptocurrency is held in your Bakkt Crypto account, which you can access via the Public app.

Where are the crypto assets in my Bakkt Crypto account stored?

Bakkt Crypto partners with some of the biggest, most trusted wallet providers in the United States to ensure the safety and security of the crypto assets you invest in. These assets are stored in one or more omnibus-hosted wallets, which mean assets held by Public users are stored alongside the assets held by other investors on the platform.

As a reminder, cryptocurrencies are not securities and are not FDIC or SIPC insured.

If you ever have questions, the team is always here for you, so feel free to give us a shout on the app’s Chat or via email at support@public.com.

To trade cryptocurrency via the Public mobile app or website, you must first open an account with Bakkt Crypto. All cryptocurrency account, trading, and custody services are provided to you by Bakkt Crypto.

Cryptocurrency services on Public are provided by Bakkt Crypto Solutions, LLC (“Bakkt Crypto”). Your cryptocurrency assets are held in your Bakkt Crypto account, and Bakkt Crypto handles your cryptocurrency orders. Bakkt Crypto is a licensed virtual currency business by the New York State Department of Financial Services and a licensed money transmitter. Bakkt Crypto is not a registered broker-dealer or a FINRA member. Your Bakkt Crypto account is separate from your brokerage account with Open to the Public Investing (“Public Investing”), which holds US-listed stocks and ETFs. Public Investing is a registered broker-dealer and FINRA member, and is not affiliated with Bakkt Crypto.