Brokerage account transfers generally take 7 to 10 business days, depending on the transferring firm. If you have questions or experience delays, contact Member Support for assistance.
During the transfer process, your holdings will leave your old account and appear in your Public account. Your previous firm may temporarily restrict your account to ensure a smooth transfer. This is a normal part of the process and indicates the transfer is almost complete.
To check your transfer status:
Tap the three-line icon in the top left corner.
Tap 'Transfer my stocks to Public'.
The status of your transfer will be displayed.
If your transfer is rejected or takes longer than 10 business days, please contact us for assistance.
For any questions, our team is available via in-app chat or email at support@public.com.