If you are a security expert or researcher and you’ve found a vulnerability in our application, this is the page you’ve been looking for. To report the issue to our security team, follow the guide below. On the other hand, if you need help with your personal Public account or have any additional questions, feel free to give us a shout on the app’s Live Chat or via email at support@public.com.

We welcome reports with security vulnerabilities, which we understand as unintended weaknesses in our service that could result in financial loss for Public or its members, issues that impact the confidentiality or integrity of user information or systems, and have the potential to impact a large number of people.

If you believe you have discovered a possible vulnerability in the Public app, please file a report via email at security@public.com.

The report must include the following:

  • The issue's description - be as detailed as possible in what exactly can be done.

  • The product that’s vulnerable - on what platform does the vulnerability exist?

  • Detailed instructions about how to reproduce it - a step-by-step guide.

  • Possible impact - what is the actual damage that can be done to Public or its members because of the vulnerability.

If you ever have questions, the team is always here for you, so feel free to give us a shout on the app’s Support Chat or via email at support@public.com!

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