Since we are in a heavily regulated industry, all withdrawals must go back to your registered bank account.
All debit card deposits are subject to a 5 business day hold prior to being available for withdrawal. Withdrawals will only be permitted to a linked bank account that matches the information on your Public account.
Just a heads up, if we are unable to verify that information automatically, you may be required to provide documentation (e.g., a bank statement) to verify your ownership of the bank account.
If you ever have questions, the team is always here for you, so feel free to give us a shout on the app’s Live Chat or via email at firstname.lastname@example.org!