We hate restricting accounts. But sometimes we have no choice. Excessive day traders will have their accounts restricted by our compliance department. A more serious penalty that is outside of our control results from multiple (4 or more) Good Faith Violations. In this situation, accounts are restricted by our clearing firm for 90 days. If you think your account might've been restricted for another reason, or just to check-in and see what's up, contact support.  

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