Buy and sell orders in a Direct Index or Generated Assets account are not executed immediately. Instead, they are processed twice each business day — once in the morning and once in the afternoon.
Why does my order show as pending?
Orders will appear as pending until the next scheduled processing window (morning or afternoon). If you place a trade outside of business hours or overnight, it will remain pending until the following business day when the next order batch runs.
What happens when I add cash to my account?
When you add cash, it is automatically invested according to your Direct Index or Generated Assets account strategy. This happens during one of the two daily trade windows — whichever comes next after your deposit.
Any reference to securities, indexes, or strategies in this communication is for informational and illustrative purposes only, and should not be construed as investment or tax advice.
Investment advisory services for Direct Index Accounts (“DI Accounts”) are provided by Public Advisors LLC, an SEC-registered investment adviser, and brokerage services are provided by Open to the Public Investing, Inc., member FINRA / SIPC. Public Advisors and Public Investing are affiliates, and both charge fees for their respective services. Before investing, consider your investment objectives, all fees and expenses, and any potential conflicts of interest. For more details, see Public Advisors’ Firm Brochure, Form CRS, and Fee Schedule.
Your DI Account’s composition and performance may deviate from the benchmark index due to tracking error, market conditions, the frequency of rebalancing and tax loss harvesting, and any portfolio customizations. Indexes are not available for direct investment; therefore, their performance does not reflect the expenses associated with management of a DI Account. See additional disclosures.
Tax-loss harvesting (“TLH”) occurs whenever your DI Account rebalances or experiences a cash inflow or outflow. In order to opt out of TLH, you must set your rebalancing schedule to “None.” The ability of TLH to reduce tax liability is not guaranteed and will depend on your entire tax and investment profile. The performance of replacement stocks purchased through TLH may be worse than the securities sold, and TLH may cause the composition and performance of your portfolio to deviate from the benchmark index. Learn more about additional TLH risks. Public Advisors does not provide tax advice or assume liability for tax consequences of client transactions.
Any S&P index (“S&P Index”) referenced in this communication is a product of S&P Dow Jones Indices LLC or its affiliates (“SPDJI”), and has been licensed for use by Public Holdings. S&P® and S&P 500® are trademarks of S&P Global, Inc. or its affiliates (“S&P”); Dow Jones® is a registered trademark of Dow Jones Trademark Holdings LLC (“Dow Jones”); and these trademarks have been licensed for use by SPDJI and sublicensed for certain purposes by Public Holdings. Public Advisors’ Direct Indexing products are not sponsored or, sold by SPDJI, Dow Jones, S&P, their respective affiliates, and none of such parties make any representation regarding the advisability of investing in such product(s) nor do they have any liability for any errors, omissions, or interruptions of any S&P Index.
All content in this article is for illustrative and informational purposes only. It should not be construed as investment advice or a recommendation of any particular security or strategy. Generated Assets (“GenA”) is an AI-powered interactive analysis tool that allows you to screen for securities based on objective criteria entered through a natural language interface. Output from GenA is generated at your direction and is intended for general informational purposes only. Output should not be considered individualized investment advice or recommendations.
Public Advisors does not guarantee the accuracy, completeness, relevance, or timeliness of such output and will not be responsible for any losses that may result from your reliance on such information. See additional disclosures. You are solely responsible for deciding whether to invest in the GenA portfolio you have constructed. Before investing, please consider whether it is suitable for you based on your investment objectives, risk tolerance, and other individual factors. If you elect to invest, then investment advisory services for your account will be provided by Public Advisors LLC (“Public Advisors”), an SEC-registered investment adviser, and brokerage services will be provided by Open to the Public Investing, Inc. (“Public Investing”), member FINRA / SIPC.