We definitely understand the importance of feeling secure, especially when using a Finance app.
Ways we keep your account safe:
We employ security with AES 256-bit encryption at rest and TLS 1.2 (or newer).
Two-Factor Authentication via SMS secures your account so you can only log in with your registered device.
We are a member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org. Our clearing firm Apex has also purchased an additional insurance policy through a group of London Underwriters (with Lloyd's of London Syndicates as the Lead Underwriter) to supplement SIPC protection.
To comply with anti-money laundering regulations, we actively review any outgoing withdrawals that are being sent to a different account than the original depositing account.
Ways you can keep your account secure:
Enable Biometric Authentication to keep your device secure.
Have a strong, unique password that you don't use for any other service.
Monitor and review trade confirmations or account statements as you receive them for accuracy.
Add a Trusted Contact to your account.
If you think your account has been compromised, please notify us immediately at support@public.com. We'll be standing by to help you regain access and secure your account from unauthorized use or fraud.